Privacy Policy
Last Updated: September 2025
LaundryMagic of America LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.laundrymagic.net] (the "Site") or use our services (collectively, the "Services").
Please read this privacy policy carefully. By using our Services, you consent to the practices described herein.
1. Information We Collect
We may collect information that you provide directly to us and information about your use of our Services.
-
Personal Information You Provide: This includes information you provide when you create an account, use our drop-off service, contact customer support, or make a payment. This may include:
-
Your name
-
Email address
-
Phone number
-
Home or business address
-
Payment information (credit card details, which are processed securely by our third-party payment processors)
-
Special instructions for your laundry orders
-
-
Information Collected Automatically: When you use our Site, we may automatically collect:
-
Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of visits.
-
Device Information: Information about the device you use to access our Site.
-
Cookies and Tracking Technologies: We use cookies and similar technologies to analyze trends, administer the site, and track users' movements around the site. You can control the use of cookies at your browser level.
-
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To provide, maintain, and improve our Services.
-
To process your transactions and send you related information, including receipts and confirmations.
-
To communicate with you about promotions, upcoming events, and other news about products and services offered by LaundryMagic.
-
To respond to your comments, questions, and customer service requests.
-
To monitor and analyze trends, usage, and activities in connection with our Services.
-
To detect, prevent, and address technical issues and fraudulent transactions.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:
-
Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance. These parties are obligated to use your information only to provide these services.
-
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Your Privacy Choices
-
Account Information: You may review, update, or change your account information by logging into your account on our Site.
-
Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Even if you opt-out, we may still send you non-promotional emails, such as those about your account or ongoing business relations.
-
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that doing so may affect the functionality of our Site.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
LaundryMagic of America LLC